Business analyst — workflow architect
I build the pipelines, definitions, and dashboards that turn a company's own data into weekly decisions — measured outcomes, no added headcount.
Non-billable time
Logged by delivery staff on client projects, vs. the last measured month before the billing takeover.
Capacity recovered
Returned to billed work by a monthly review that runs before invoices ship — method in the case study.
Revenue tie-out
Revenue reporting rebuilt from raw ERP data — every derived report re-sums to the invoiced ledger to the cent.
History owned
Operational history archived queryable — including records the ERP has since deleted — independent of the vendor's lifecycle.
Case study — measurement methodology
The business question: how much delivery time was quietly going unbilled — and did redesigning the billing workflow actually change it? The first measurement said it hadn't. The instrument built to check that answer is the story.
Delivery-staff non-billable time, vs. the last measured month before the billing takeover.
Case study — platform architecture
A personal operating platform run by agent roles, built on the premise that structure — not model choice — is what makes AI useful. Work is measured in verified units, gates fail closed, and two of four build criteria are met.
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Case study — data architecture
The ERP ran the business but couldn't report on it. An archive-first data layer replaced its reporting module entirely — definitions written once, every figure reconciling back to the source, to the cent.
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Project — original data · full stack
Not a year-in-review deck: the operating instrument a revenue team would run its weekly cadence on — five pages, one decision each, built on a dataset that exists nowhere else.
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Most businesses don't need a data team. They need this week's questions — where the hours go, which work pays, what to stop doing — answered from their own systems, in time to act.
I design and run that layer: pipelines across the systems a business already has, definitions its leads agree to, dashboards their owners open without being asked. Built to keep running without adding staff.
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